EFFECTIVE JANUARY 2021
- COLLECTION OF PERSONAL INFORMATION
When you use or register with the Sites, we may collect certain information that identifies you as an individual or relates to an identifiable individual (“Personal Information”). The categories of Personal Information we may collect include:
With respect to visitors of the Site, we collect the following categories of information from your browser or directly from you when you visit our Site:
- Internet activity, such as your browsing activity on the Site, your IP address, cookies, installed plug-ins, javascript objects, and geolocation data
- Identifiers if you wish to download certain reports like our salary guides, in which case you will need to provide your first and last name, email
- Professional information if you wish to download certain reports like our salary guides, in which case you will need to provide your job title
With respect to job applicants, Candidates, and our employees, we collect the following categories of information from you:
- Identifiers, such as your name and contact information (email, address (mailing and home) and phone number), and any login ID or email address and password created by you
- Professional or employment-related information, such as your job search criteria and preferences, your availability to work, your employment experience, educational history, your skills, reference information, background check information, pay / compensation expectations, ability to work in the United States, languages spoken, and other information contained in your resume
- Emergency contact information consisting of full name and phone number
- Information protected against security breaches such as bank information if you work with us and elect to be paid via direct deposit consisting of bank account numbers and direct deposit information
With respect to Customers, we collect the following categories of Personal Information from you or from our service providers such as job boards:
- Identifiers such as your name, business phone number, and work email
- Professional or employment-related information such as your company name, department, and job title
- Information protected against security breaches such as bank and payment information if we render services to you, depending on how you elect to pay for services rendered
With respect to vendors and independent contractors, we collect the following categories of Personal Information from you or Lumen Resources business contacts who may wish to recommend you:
- Identifiers such as your name, business phone number, and work email
- Professional or employment-related information such as your company name, department, and job title
With respect to marketing recipients and prospective customers, we collect the following categories of Personal Information from you, from our service providers such as job boards, or from information that is publicly available on the internet:
- Identifiers such as your name, business phone number, and work email
- Professional or employment-related information such as your company name, department, and job title
By providing your mobile phone number to us, you opt in and consent to receive text messages from us, which includes but is not limited to text messages sent through an automatic telephone dialing system. Consent to receive marketing text messages is not required as a condition of working with us. If you do not wish to receive marketing text messages, do not provide us with your mobile phone number.
- USE OF PERSONAL INFORMATION
We specify below the business and commercial purposes for which we use Personal Information. We use Personal Information to register you with the Sites, to provide you with information regarding employment opportunities and career-related information, to manage our relationship with you, to develop and carry out marketing activities, and to otherwise provide you with requested information or services. We may from time to time use your Personal Information to send you automated email messages, text messages (message and data rates may apply), or marketing materials regarding our services, including employment information. We may also use Personal Information for our business purposes, such as data analysis, audits, protecting the Site from abuse, and improving our services.
In addition to the above purposes, we use your information as described in the section below titled “Disclosures of Personal Information for Business Purposes”.
- NO SALES OF PERSONAL INFORMATION
We have not sold any of your personal information in the preceding twelve (12) months.
- DISCLOSURES OF PERSONAL INFORMATION FOR BUSINESS PURPOSES
For business and commercial purposes, Lumen Resources may disclose to third parties the following categories of Personal Information:
- Identifiers such as your name and email address
- Characteristics of protected classifications under California or Federal law such as gender
- Internet or other electronic activity information such as network activity information or information obtained from your device like browsing history on the Site, IP address, search history on the Site, your interaction with an advertisement, installed plug-ins, and javascript objects on your device.
- Information protected against security breaches like your direct deposit or bank account information so that workers can be paid and Customers can pay us.
- Geolocation data
- Professional or employment-related information
- Education information
Lumen Resources may disclose such Personal Information to the following categories of third parties:
- Service Providers. We may share Personal Information with our third-party service providers who perform business functions and services on our behalf such as the provider of Lumen Resources customer relationship management solution.
- Customers and Prospective Customers. Customers and prospective customers may request professional and employment-related information for purposes of evaluating a Candidate’s credentials, skills and experience. Customers may also need to approve and process timesheet information for Candidates.
- We may share Personal Information of our Customers or prospective customers to Candidates such as when a Candidate must know information about whom to contact when going on an interview or an assignment with a customer or prospective customer.
- As required or appropriate by law. We may disclose Personal Information to regulatory authorities, government authorities or courts to comply with applicable laws, the service of legal process, or if we reasonably believe that such action is necessary to (a) comply with the law requiring such disclosure; (b) protect the rights or property of Lumen Resources or its affiliated companies; (c) prevent a crime or protect national security; or (d) protect the personal safety of the users or the public.
- Business transfers. We also may disclose or transfer information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).
- COLLECTION AND USE OF OTHER INFORMATION
“Other Information” is any information that does not reveal your specific identity or does not directly relate to an identifiable individual. We may collect Other Information in a variety of ways, including:
- Through your browser or device: Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, date, and Internet browser type and version. We use this information to ensure that the Sites function properly.
- Using pixel tags and other similar technologies: Pixel tags (also known as web beacons and clear GIFs) may be used to, among other things, track the actions of Site users and email recipients, market our services to you, measure the success of our marketing campaigns and compile statistics about Site usage and response rates.
- Analytics: We use third-party analytics providers such as Google Analytics on the Sites. Google Analytics uses cookies and similar technologies to collect and analyze information about use of the Services and report on activities and trends. Google Analytics may also collect information regarding the use of other websites, apps and online resources. You can learn about Google’s practices by going to google.com/policies/privacy/partners/, and opt out by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
- Site Security: We use the reCAPTCHA service provided by Google to protect the Site and your submissions via internet submission forms on this Site. reCAPTCHA uses the following to evaluate your use of the Site: IP address, your device type and information about your device, cookies placed on your device (such as from Google), language and date information, installed plug-ins, and javascript objects. Your use of reCAPTCHA on the Site is subject to the Google Terms and Privacy Policy.
- IP address: Your “IP Address” is a number that is automatically assigned to your computer by your Internet Service Provider. An IP Address may be identified and logged automatically in our server log files whenever a user accesses the Sites, along with the time of the visit and the pages visited. We use IP Addresses for purposes such as calculating usage levels, diagnosing server problems, and administering the Sites. We may also derive your approximate location from your IP Address.
Please note that we may use and disclose Other Information for our business purposes.
- Using Cookies:
What Are Cookies?
Cookies are pieces of information stored on the computer or mobile device that you are using. Cookies allow us to collect information such as browser type, time spent on the Site, pages visited, registrations, submissions, demographics, information requests, language preferences, and other traffic data. We use the information for security purposes, to recognize your device, to facilitate navigation, to display information more effectively, and to personalize your experience. We also gather statistical information about use of the Site to enhance its functionality, understand how it is used and assist us with resolving questions about it. We may also use cookies and other technologies in online advertising campaigns to track responses to our ads. If you do not want information collected through the use of cookies, most browsers allow you to automatically decline cookies, or be given the choice of declining or accepting a particular cookie (or cookies) from a particular site. If, however, you do not accept cookies, you may experience some inconvenience in your use of the Site.
Cookies cannot spread viruses or harm your computer. With respect to how long a cookie stays on your computer or mobile device, some cookies are session cookies that expire once you close your browser while others are persistent cookies which stay on your device until you delete them or they expire.
Strictly Necessary Cookies
These cookies are necessary for the Sites to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the Site will not then work. These cookies do not store any Personal Information.
| Categories | Cookies (Retention Period) |
| __cfduid | Cookie associated with sites using CloudFlare, used to speed up page load times. According to CloudFlare it is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information. |
Performance Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Sites. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. The data stored by these cookies never shows personal details from which your individual identity can be established. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance. The data stored by these cookies never shows personal details from which your individual identity can be established. Other similar technology we use includes web beacons that are used on some of the Sites’ pages and in emails we send. They allow us to count users who visited these pages. Web beacons collect limited information including a cookie number, time and date of a page view, and a description of the page on which the web beacon resides. We may also carry web beacons placed by third party advertisers. We also use web beacons or similar technology to learn whether or not emails sent to you have been opened. Web beacons are only used to track the effectiveness of a particular marketing campaign. Web beacons do not store any Personal Information.
| Categories | Cookies (Retention Period) |
| utag_main | This cookie name is associated with the Tealium data platform and is used for web analytics. |
| _vis_opt_test_cookie | This cookie name is associated with the product Visual Website Optimiser, by USA based Wingify. The tool helps site owners measure the performance of different versions of web pages. This cookie tests if the browser is set to allow cookies. |
| _gid | This cookie name is asssociated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited. |
| _vwo_uuid_v2 | This cookie name is associated with the product Visual Website Optimiser, by USA based Wingify. The tool helps site owners measure the performance of different versions of web pages. This cookie ensures a visitor always sees the same version of a page and is used to track behaviour to measure the performance of different page versions. |
| _ga | This cookie name is asssociated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a customer identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. |
| _vis_opt_s | This cookie name is associated with the product Visual Website Optimiser, by USA based Wingify. The tool helps site owners measure the performance of different versions of web pages. This cookie distinguishes between new and returning visitors. |
| _vwo_uuid | This cookie name is associated with the product Visual Website Optimiser, by USA based Wingify. The tool helps site owners measure the performance of different versions of web pages. This cookie ensures a visitor always sees the same version of a page and is used to track behaviour to measure the performance of different page versions. |
| JSESSIONID | This domain is controlled by New Relic, which provides a platform for monitoring the performance of web and mobile applications. |
Advertising and Social Cookies
These cookies may be set through our Sites by our advertising partners. These cookies collect Personal Information about your browsing habits in order to make advertising more relevant to you and your interests. Personal Information and data stored by these cookies are based on uniquely identifying your browser and internet device. We also use social media cookies to allow you to share our content on social networking sites through Facebook, Twitter, LinkedIn, and YouTube. Disabling these cookies may result in seeing advertising that is not as relevant to you or you not being able to link effectively with Facebook, Twitter, or other social networks and/or not allowing you to share content on social media.
| Categories | Cookies (Retention Period) |
| _fbp | Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers |
| cto_idcpy | criteo.com cookie sets a unique ID for the visitor, that allows third party advertisers to target the visitor with relevant advertisement. This pairing service is provided by third party advertisement hubs, which facilitates real-time bidding for advertisers. |
| lang | This domain is owned by LinkedIn, the business networking platform. This sub-domain is connected with LinkedIn’s marketing services that enable website owners to gain insight into types of users on their site based on LinkedIn profile data, to improve targeting. |
| MUID | This domain is owned by Microsoft – it is the site for the search engine Bing. |
| uid | This domain is owned by Criteo. The main business activity is: Advertising |
| IDE | This domain is owned by DoubleClick (Google). The main business activity is: DoubleClick is Googles real time bidding advertising exchange |
| ELOQUA | This domain is owned by Oracle for the delivery of online marketing services that were previously branded under the Eloqua name. |
| fr | This domain is owned by Facebook, which is the world’s largest social networking service. As a third-party host provider, it mostly collects data on the interests of users via widgets such as the ‘Like’ button found on many websites. This is used to serve targeted advertising to its users when logged into its services. In 2014 it also started serving up behaviorally targeted advertising on other websites, similar to most dedicated online marketing companies. Contains browser and user unique ID combination, used for targeted advertising. 3 months |
| igodigitaltc2 | This domain is owned by ExactTarget Marketing Cloud, who provide online marketing services. |
| bcookie | This domain is owned by LinkedIn, the business networking platform. It typically acts as a third-party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active LinkedIn profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain. |
| TAPID | This domain is owned by Tealium and is used for its audience streaming service which enables targeting and personalization of content on a domain. |
| bscookie | This domain is owned by LinkedIn, the business networking platform. It typically acts as a third-party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active LinkedIn profile or agreed to their terms and conditions. For this reason, it is classified as a primarily tracking/targeting domain. |
| s | This domain is owned by Yahoo. The main business activity is Search / Advertising |
6. THIRD PARTY SERVICES
This Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site or service to which the Sites link.
7. SECURITY
We use reasonable organizational, technical and administrative measures designed to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contact Us” section below.
8. CHOICES RELATING TO RECEIVING EMAIL FROM US
If you no longer want to receive marketing-related emails from us on a going-forward basis, you may opt-out by using the mechanism contained in each such email. Otherwise, you may unsubscribe by doing either of the following:
- Call 321-300-5110
- Send us an email at info@lumenresources.com
9. CHOICES RELATING TO SMS TERMS
If you no longer wish to receive marketing-related texts from us on a going-forward basis, you may opt-out by texting “STOP” to us at any time. You may text “HELP” to us or call 321-300-5110 for assistance relating to text messages we send.
10. USE OF SITES BY MINORS
The Sites are not directed to individuals under the age of eighteen (18) and we do not knowingly collect Personal Information from individuals under 18. If you are a resident of California, under 18 and a registered user of the Sites, you may ask us to remove content or information that you have posted to the Sites by writing to info@lumenresources.com. Please note that your request does not ensure complete or comprehensive removal of the content or information, as, for example, some of your content may have been reposted by another user.
11. NEVADA RESIDENTS
We do not sell personal information. Nevada residents may email questions regarding our practices relating to personal information to info@lumenresources.com
12. JURISDICTIONAL ISSUES
The Sites are controlled and operated by us from the United States and is not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States.
13. ACCESS OR DELETION REQUESTS FOR CALIFORNIA RESIDENTS
If you are a California resident, you have the right, subject to certain exceptions defined in the California Consumer Privacy Act (“CCPA”) and other applicable laws and regulations, to request that Lumen Resources disclose certain information to you about our collection and use of your personal information over the past twelve (12) months. You will not receive discriminatory treatment for exercising your rights under the CCPA. If you would like to exercise your rights to make an information access request or a deletion request, please click the applicable links below. In order to verify your request, you will need to provide your legal first and last name, email address you use to correspond with Lumen Resources, your relationship with Lumen Resources, and the state you currently reside in. After you submit the form, you will need to verify your email by clicking on a “Confirm Email” button in the email we will send you.
If you authorize an agent to make an access or deletion request on your behalf, please have the authorized agent call 321-300-5110 because Lumen Resources will need to verify the authorization before processing the request. The authorized agent will need to submit documentation evidencing your authorization of this agent to make the request and the authorized agent will need to verify their identity with Lumen Resources.
To make an online information access request, please click on this link: https://lumenresources.com/contact-us/
To make a deletion request, please click on this link: https://lumenresources.com/contact-us/
14. CONTACT US
Mailing Address:
Lumen Resources.
Attn: Terms of Use / Privacy Policy
931 N ST RD 434, Suite 1201 – 314
Altamonte Springs, FL 32714
Email Address: info@lumenresources.com
Please note that e-mail communications will not necessarily be secure; accordingly, you should not include credit card information or other sensitive information in your e-mail correspondence with us.